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Cloud Intellect Privacy Notice

The Company is aware of its obligations under the General Data Protection Regulation (GDPR) and current data protection legislation and is committed to processing your data securely and transparently. This privacy notice sets out, in line with data protection obligations, the types of data that we hold on your organisation. It also sets out how we use that information, how long we keep it for and other relevant information about your data.

Data controller details

Cloud Intellect is a data controller, meaning that it determines the processes to be used when using your personal data. Our contact details are as follows:

Cloud Intellect Ltd
Unit 16 Eckland Lodge Business Park,
Desborough Road,
Market Harborough,
Leicestershire, LE16 8HB
www.cloudintellect.co.uk
Tel 0333 666 1036

Data protection principles

Cloud Intellect are an IT Sales, Support and Telephony company. We are also a host cloud email hosting company. We store your emails on a secure server. In relation to any personal data held within such emails, we will:

process it fairly, lawfully and in a clear, transparent way
collect your data only for reasons that we find proper for the course of your engagement
only use it in the way that we have told you about
ensure it is correct and up to date
keep your data for only as long as we need it
process it in a way that ensures it will not be used for anything that you are not aware of or have consented to (as appropriate), lost or destroyed.

Types of data we process
Customers may upload personal data in the course of its use of the hosted email services. The type and extent of this data is determined and controlled by the customer at its sole discretion and which may include, but is not limited to the following categories of personal data:

Name
Address
Telephone number
Gender
Date of birth
Email address
Other data collected that could directly or indirectly identify a data subject.

Cloud Intellect shall only process Customer Data on behalf of the customer and in accordance with the customer’s documented instructions.

How we collect your data

Cloud Intellect collects customer data contained in the form of emails. It is the responsibility of the customer to ensure that the processing of personal data has been carried out in accordance with the legislation on GDPR.

Why we process your data

The law on data protection allows us to process your data for certain reasons only:

in order to perform the contract that we are party to
in order to carry out legally required duties
in order for us to carry out our legitimate interests
to protect your interests
where something is done in the public interest and
where we have obtained your consent.

All of the processing carried out by us falls into one of the permitted reasons. Generally, we will rely on the first three reasons set out above to process your data. For example, we need to collect your personal data in order to:

carry out the contract that we have entered into with you

Special categories of data

Special categories of data are data relating to your:

health
sex life
sexual orientation
race
ethnic origin
political opinion
religion
trade union membership
genetic and biometric data.

We must process special categories of data in accordance with more stringent guidelines. Most commonly, we will process special categories of data when the following applies:

you have given explicit consent to the processing
we must process the data in order to carry out our legal obligations
we must process data for reasons of substantial public interest
you have already made the data public.

We do not need your consent if we use special categories of personal data in order to carry out our legal obligations. However, we may ask for your consent to allow us to process certain particularly sensitive data. If this occurs, you will be made fully aware of the reasons for the processing. As with all cases of seeking consent from you, you will have full control over your decision to give or withhold consent and there will be no consequences where consent is withheld. Consent, once given, may be withdrawn at any time. There will be no consequences where consent is withdrawn.

Criminal conviction data

We will only collect criminal conviction data where it is appropriate given the nature of your agreement with us and where the law permits us.

Sharing your data

Your data will not be shared with any third parties.

Protecting your data

We are aware of the requirement to ensure your data is protected against accidental loss or disclosure, destruction and abuse. We have implemented processes to guard against such.

How long we keep your data for

In line with data protection principles, we only keep your data for as long as we need it, which will be at least for the duration of your engagement with us.

Your rights in relation to your data

The law on data protection gives you certain rights in relation to the data we hold on you. These are:

the right to be informed. This means that we must tell you how we use your data, and this is the purpose of this privacy notice
the right of access. You have the right to access the data that we hold on you. To do so, you should make a subject access request.
the right for any inaccuracies to be corrected. If any data that we hold about you is incomplete or inaccurate, you are able to require us to correct it
the right to have information deleted. If you would like us to stop processing your data, you have the right to ask us to delete it from our systems where you believe there is no reason for us to continue processing it
the right to restrict the processing of the data. For example, if you believe the data we hold is incorrect, we will stop processing the data (whilst still holding it) until we have ensured that the data is correct
the right to portability. You may transfer the data that we hold on you for your own purposes
the right to object to the inclusion of any information. You have the right to object to the way we use your data where we are using it for our legitimate interests
the right to regulate any automated decision-making and profiling of personal data. You have a right not to be subject to automated decision making in way that adversely affects your legal rights.

Where you have provided consent to our use of your data, you also have the unrestricted right to withdraw that consent at any time. Withdrawing your consent means that we will stop processing the data that you had previously given us consent to use. There will be no consequences for withdrawing your consent.

If you wish to exercise any of the rights explained above, please contact:

Howard Lynn
Cloud Intellect Ltd
Unit 16 Eckland Lodge Business Park,
Desborough Road,
Market Harborough,
Leicestershire, LE16 8HB
www.cloudintellect.co.uk
Tel 0333 666 1036

Making a complaint

The supervisory authority in the UK for data protection matters is the Information Commissioner’s Office (ICO). If you think your data protection rights have been breached in any way by us, you are able to make a complaint to the ICO.

Data Protection Officer

The data protection office is Mr H Lynn. Hecan be contacted on: Tel 0333 666 1036